About Arctic Air HVAC
Waco-owned, Waco-operated, and Waco-proud since 2010. We do honest HVAC work at fair prices for the families and businesses we've called neighbors for 15 years.
2,400+ Central Texas homes and businesses trust Arctic Air — and we've earned every one
Who We Are
There's no shortage of HVAC companies in Waco. Here's why thousands of homeowners call us first.
Locally Owned Since 2010
Arctic Air was founded in Waco by Mike Hawkins, a Waco native and Master HVAC technician with 20+ years in the trade. We're not a franchise — every decision is made locally, every call is answered by someone who lives here.
A Crew You Can Trust in Your Home
Every technician on our team is background-checked, NATE-certified, and TDLR-licensed in Texas. We treat every home we enter with the same respect we'd want for our own families — shoe covers, clean workspace, no mess left behind.
Honest From the First Call
We won't upsell equipment you don't need. We won't recommend a replacement when a repair will do the job for years. Our reputation is built on straight talk — and 15 years of repeat customers prove it works.
15 Years, By the Numbers
Homes and businesses we've served in Central Texas
Customer satisfaction rate
Years serving Central Texas families
Systems serviced in Waco
Fixed in 4 Simple Steps
No runaround. No hidden charges. Just fast, professional HVAC service from call to completion.
Audit Your Automotive Digital Presence
We review your GBP, website speed, inventory visibility, and local search rankings — identifying every search where a competitor is capturing your customer.
Build Inventory & Booking Systems
Vehicle listing pages, online booking, and a GBP optimized for your service menu — deployed as one cohesive digital presence.
Automate Review Collection
Post-service review requests that systematically build your Google reputation — turning every completed job into a public trust signal.
Add Customer & Service Tools
Custom service history, CRM, and customer communication tools when you're ready to streamline your shop operations.
What Our Customers Say
Our old unit finally gave out in the middle of a Texas summer. Arctic Air had a new system installed within 48 hours. The tech explained everything clearly, pricing was upfront, and the house has never been this comfortable. I can't recommend them enough.
We back every job
with real guarantees.
Every HVAC company in Central Texas makes promises. We back ours in writing — with flat-rate pricing, certified technicians, and a 1-year warranty on every repair we touch.
Schedule ServiceFlat-Rate Pricing. Always.
You get a firm price before we start — no hourly billing, no surprise add-ons. What we quote is what you pay.
1-Year Parts & Labor Warranty
Every repair we perform is covered for a full year — parts and labor. If it fails within 12 months, we fix it at no charge.
Satisfaction Guarantee
Not satisfied with our work? We'll return to make it right — or refund you. We stand behind every job, no exceptions.
NATE-Certified Technicians
Every tech who enters your home is NATE-certified and TDLR-licensed. No apprentices working alone — ever.
No Contracts. No Lock-In.
Our maintenance plans are month-to-month. We earn your business with every visit — not by holding you hostage with a contract.
On-Time or We Call Ahead
We respect your time. If we're running late, we call before your window closes — and we show up when we say we will.